Quality Assurance
Enviromail have committed to selected quality frameworks and accreditations to ensure we deliver an exceptional service to our customers.
DATA PROTECTION
The Enviro-Hub is a secure, trusted and GDPR compliant site. Handling and Processing data is core to our business and we have the experience, security infrastructure and quality assurance frameworks to ensure your data is processed in compliance with the GDPR regulations which come into effect on 25 May 2018.
GDPR replaces the existing Data Protection Act and is the biggest overhaul of data protection legislation for over 25 years, introducing new standards that all businesses must comply to.
GDPR is only a worry if you haven’t conducted due diligence and your supply chain does not meet the industry standards.
Enviromail is fully registered with the (ICO) Information Commissioner’s Office (ZA312603) and we provide quality assured services that meet your legal obligations and eliminate risk.
BS EN 7513
The Enviro-hub has been awarded the prestigious BS EN 7513 accreditation. We have made significant investment into our Centre of Excellence and we passed the EU Security Industry Standards for Collecting, Shredding and Destructing Confidential Data with flying colours.
The auditor commented:
“The Enviro-Hub is a professional, secure and quality driven operation. From collection to secure destruction, the waste it is tracked and monitored … the staff are courteous, reliable and professional. They prioritise the customer, follow stringent security and confidentiality procedures and ensure that waste is securely destructed to the highest possible standards.”
We are proud to achieve 100% compliance and our customers benefit from the peace of mind and quality assurance that Enviromail operate to the highest security standards in every aspect of our business operation.
CYBER ESSENTIALS
Enviromail is accredited and approved by the UK Government Cyber Essentials Scheme. Our IT infrastructure has been subject to rigorous external testing to offer our stakeholders assurance that we are secure and take IT Security and cyber crime seriously.
As part of our risk management strategy, we test, monitor and maintain our network daily. We also ensure our supply chain meets delivers to the same standards.
“With identity fraud, data theft and cyber crime increasing, security conscious companies are selecting the Enviro-Hub as their preferred supplier.”
If you are tasked with GDPR in your organisation and unsure where to start, we can offer our customers Free GDPR support and a compliance statement to ensure ensure that you meet that standards with our services.
ISO14001
A key challenge facing the social enterprise sector is to prove the commercial viability of its products and services to its customers.
In June 2009, the Enviro-Hub achieved the prestigious ISO14001 accreditation. This offers our customers assurance that we are committed to:
- Minimising Environmental Impact
- Quality Assured Service Provision
- Industry Best Practice as Standard
We are proud to have achieved the standard for a 9th consecutive year, achieving 100% conformance, the auditor commented
“Enviromail’s passion and commitment to the environment is evident and ingrained throughout the organisation … All staff members are clearly encouraged to be environmental champions resulting in a robust and well maintained management system … The Enviro-hub is achieving its aspirations and is a real centre of Exellence for the Environment and the local community”
INVESTORS IN PEOPLE
We are committed to achieving the Investors in People standard and becoming an accredited organisation. A decision we are extremely proud of.
All our employees understand they are valued and that their contribution is key to our success. We have a diverse team and our investment into training and personal development assures our clients that we are committed to both quality and equality. We have selected to follow the Investors framework as a benchmark, to ensure our team and organisation, evolve in unison.
CUSTOMER FIRST
Enviromail service a diverse client base and the feedback we receive from customers is exceptional.
We retain our customers through quality services not lengthy contracts and our business has expanded through exceeding our customers expectations and word of mouth.
Putting the Customer First has proven paramount to our success. To ensure we continue to deliver an exceptional service, we have adopted a strategy to put us on a different level, as part of this we are are working towards the Customer First accreditation.
Customer First isn’t about going the standard ‘extra mile’, it’s about going further. Our customer strategy is simple, we communicate with you, to ensure we deliver what you need, when you need it. If you want to be a happy and valued customer, speak to the team today.
For Quality Assured Services
contact our team today on 01482 718718 or
